Shipping policy
Shipping Policy – Luxury Phone
At Luxury Phone, we are committed to delivering your orders quickly, safely, and reliably across the UAE.
Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
UAE Delivery
- Standard Delivery: 2–5 business days
- Express Delivery (selected areas): 1–2 business days
Delivery times may vary during sales, holidays, or high-demand periods.
Shipping Charges
- Free shipping may be available on selected products or promotional offers.
- Shipping charges, if applicable, will be displayed at checkout before payment.
Order Tracking
Once your order is shipped, you will receive a confirmation message with tracking details.
Delivery Areas
We currently deliver across all major cities and regions within the UAE.
Incorrect Address
Please ensure your shipping address and contact details are correct. Luxury Phone is not responsible for delays or failed deliveries caused by incorrect information.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos and order details.
Contact Us
For shipping-related questions, please contact our support team:
📧 info@luxuryphone.ae
📱 Phone: 068052868
Thank you for shopping with Luxury Phone.